3:36 PM, 22°C SUNNY. Sun 23 Apr 2017(SYDNEY TIME)

Heavy traffic is expected in and around Sydney Airport during the school and Easter holidays. Plan your journey – click here for more information

ID and Access Services FAQs

What happens if my ASIC or VIC is lost, stolen, defaced or destroyed?

You must notify and provide the issuing authority with a statutory declaration within seven days of becoming aware of the loss, theft or destruction of your ASIC.

If you do not notify and provide the issuing authority with a statutory declaration within seven days, you could be issued with a Sydney Airport aviation security notice to attend an interview.  You may have to resit a security awareness test. Your ASIC and access could be suspended or cancelled.

You could also be fined a maximum penalty of $1100 by the Office of Transport Security and lose your right to work at the airport.

How long does it take for a background check to be completed?
Am I required to update my ASIC details if I change my address or my name?
How do I apply for a Visitor Identification Card (VIC)?
Do I have to make an appointment for the test?
If I have submitted my application and sat and passed the Security Awareness test, do I have to re-sit the test when I collect my card?
Can I submit my ASIC application by fax or email?
How do I renew my ASIC? 
Can I submit a police certificate from another country if it is not in English?
Can I return my card by mail if I have left my job at the airport?
I am an ASIC holder and I have recently been convicted and sentenced for an aviation security-related offence. Am I required to report it and how do I report it?
What happens if my ASIC expires?
Do I have to return my ASIC once it has expired or is no longer required (e.g. if I leave my job at the airport)?
Can I keep the same photo as last time?