What happens if my ASIC or VIC is lost, stolen, defaced or destroyed?
You must notify and provide the issuing authority with a statutory declaration within 7 days of becoming aware of the loss, theft or destructionof your ASIC.
If you do not notify and provide the issuing authority with a statutory declaration within 7 days you could be issued with a SACL AVSEC Notice to attend an interview. You may have to resit a Security Awareness test. Your ASIC and Access could be suspended for a certain time or it could be cancelled.
You could also be fined a maximum penalty of $1100 by OTS and lose your right to work at the airport.
How long does it take for a background checks to be completed?
The time frame to process an application can vary for each applicant after it is sent to AusCheck.
Generally, it takes between 2 to 8 weeks for your background check to be completed but sometimes it can take longer especially if you have resided overseas for a period of 6 months or more.
Regulations requires applicants whom have resided overseas for a period of 6 months or more to obtain a police certificate from the country or countries of residence or show evidence your have requested a police certificate from the relevant law enforcement agency of the country of residence at the time of application lodgement. Examples of evidence is copy of an email, letter or application to the foreign law enfocement agency or proof of payment such as a receipt.
Given the background check processing timeframes it is strongly recommended that all applicants submit forms with relevant proof of identification documents to Sydney Airport ID & Access Services as early as possible to ensure you are not incovenienced by any delays or are without an ASIC and access privileges.
For more information about AusCheck visit the following link: http://www.ag.gov.au/www/agd/agd.nsf/Page/OrganisationalStructure_AusCheck
Am I required to update my ASIC details if I changed my address or my name?
If you changed your address or your name, you must notify your issuing authority that issued your ASIC of the change within 30 days. It is an aviation offence if you do not update your details. You could also be fined a maximum penalty of $550 by OTS.
What are the regulatory requirements in obtaining a Visitor Identification Card (VIC)?
Sydney Airport issues VIC cards in accordance with the legislation and the new 28 day rule. VICs may be issued by the Sydney Airport or by an approved agent. Before you may be issued a VIC, you must provide the following:
- A valid reason for entering the secure area of the airport to be confirmed by the holder of an ASIC, this reason must be updated if it changes during your visit;
- Proof of identity;
- A declaration that you have not been refused an ASIC, had an ASIC cancelled or one that is currently suspended, due to an adverse criminal record;
- A declaration that you have not been issued a VIC more than 28 days in the last 12 months;
- The Sponsor must be present with the Visitor before a VIC is issued.
Visitor passes are available from the ID & Access Services at T1 between 7.00am and 5.00pm. After hours, visitor passes are available from the Airport Operations Control Centre (AOCC) located on Level 3, Northern End of T1 International Terminal.
Do I have to make an appointment for the test?
You only need an appointment if there are more than 3 people in your group sitting the test
If I have submitted my application and sat and passed the Security Awareness test do I have to re-sit the test again when I collect my card?
No you are not required to re-sit the test again.
Can I submit a copy of an ASIC application via fax or email?
No. We do not accept copies. All applications must be in the original form and signed (original signature).
My ASIC is due for renewal; do I have to produce my original primary ID documents again and provide 10 years of residential history again?
Yes. Government regulations require you to submit original ID documents and 10 years of residential history again to support your new application and proof of identity.
Can I submit a police certificate from another country if it is not in English?
No. All police certificates must be translated in English.
How do I know if my ASIC has arrived and is ready to be collected?
ID & Access Services will notify you by mail or by phone (if you requested to be contacted by phone). Only ID & Access Services will notify you when it is ready to be collected.
Can I post my card back if I have left my job at the airport?
Yes. Please mail the card to ID & Access Services Locked Bag 5000 Sydney International Terminal Mascot NSW 2020.
I am an ASIC holder and I have recently been convicted and sentenced for an aviation security related offence. Am I required to report it and how do I report it?
Yes. You are required to report an aviation security related offence. You may obtain a form and report it to your ASIC issuing body (for example, SACL) or directly to AusCheck. You can download a form from the AusCheck website at www.ag.gov.au or contact ID & Access Services for assistance.
What happens if my ASIC expires?
You must return your ASIC to the issuing authority within 1 month of your ASIC expiring. You can not enter a Secure Area if you have an expired ASIC.
If you are caught trying to enter a Secure Area with an expired ASIC, you could be issued with a SACL AVSEC Notice to attend an interview. You may have to resit a Security Awareness test.
Your ASIC and access could be suspended for a certain time or it could be cancelled. You could lose your right to work at the airport.
You could also be fined a maximum penalty of $1100 by OTS.
Do I have to return my card once it has expired or is no longer required (e.g. if I leave my job at the airport)?
Yes. The Aviation Transport Security Regulations 2005 requires a ASIC holder to return their cards to the issuing authority (ID & Access Services) within 1 month of leaving your employment.
It is an offence under the regulations if you do not return your ASIC within 1 month. If you do not return your ASIC within 1 month, you may receive a letter from the Issuing Authority and/or the AFP asking you to return your ASIC immediately.
You could be fined a maximum penalty of $1100 by the Office of Transport Security if you do not return your ASIC within 1 month.
Can I keep the same photo as last time?
No. A new photo must be taken every time you are issued with a new ASIC. This is a government requirement.