Our Airport Ambassadors wear bright blue jackets to ensure they are easily identifiable and stand out.
Airport Ambassadors are located throughout T1 and T2, including at well-marked information desks:
International Terminal (T1) - Departures Level
- Between check-in counters "G" and "H"
- Opposite check-in counter "D", near front terminal entrance
- Opposite SYD Airport Tax and Duty Free Store after immigration and security screening
International Terminal (T1) - Arrivals Level
- Opposite passenger exit A and B
Domestic Terminal (T2) - Arrivals Level
- Opposite baggage carousel number 2
Please note Airport Ambassadors are unable to provide meet and greet services to individuals or special assistance.
Our Airport Ambassadors bring a sincere and caring attitude to Australia’s busiest airport which helps provide a positive experience for all visitors.