4:34 PM, 17°C WINDY. CLEAR. Fri 27 May 2016(SYDNEY TIME)

Sydney Airport is currently under single runway operations due to high winds, which is likely to impact flights throughout the day. Travellers are please advised to check with their airline for status updates.

Airport Ambassador Desk


Our Airport Ambassadors wear bright blue jackets to ensure they are easily identifiable and stand out.

Airport Ambassadors are located throughout T1 and T2, including at well-marked information desks: 

International Terminal (T1) - Departures Level

  • Between check-in counters "G" and "H"
  • Opposite check-in counter "D", near front terminal entrance
  • Opposite SYD Airport Tax and Duty Free Store after immigration and security screening

International Terminal (T1) - Arrivals Level

  • Opposite passenger exit A and B

Domestic Terminal (T2) - Arrivals Level

  • Opposite baggage carousel number 2

Please note Airport Ambassadors are unable to provide meet and greet services to individuals or special assistance.

Our Airport Ambassadors bring a sincere and caring attitude to Australia’s busiest airport which helps provide a positive experience for all visitors.