10:32 PM, 19°C CLEAR. Wed 23 Apr 2014(SYDNEY TIME)
Sydney Trains has planned track maintenance this weekend. Buses will replace trains on the Airport Line from 2am, Saturday, 26 April to 2am, Monday, 28 April. More information.

ID and Access Services FAQs

What happens if my ASIC or VIC is lost, stolen, defaced or destroyed?

You must notify and provide the issuing authority with a statutory declaration within 7 days of becoming aware of the loss, theft or destructionof your ASIC.

If you do not notify and provide the issuing authority with a statutory declaration within 7 days you could be issued with a SACL AVSEC Notice to attend an interview.  You may have to resit a Security Awareness test. Your ASIC and Access could be suspended for a certain time or it could be cancelled.

You could also be fined a maximum penalty of $1100 by OTS and lose your right to work at the airport.

How long does it take for a background checks to be completed?
Am I required to update my ASIC details if I changed my address or my name?
What are the regulatory requirements in obtaining a Visitor Identification Card (VIC)?
Do I have to make an appointment for the test?
If I have submitted my application and sat and passed the Security Awareness test do I have to re-sit the test again when I collect my card?
Can I submit a copy of an ASIC application via fax or email?
My ASIC is due for renewal; do I have to produce my original primary ID documents again and provide 10 years of residential history again?
Can I submit a police certificate from another country if it is not in English?
How do I know if my ASIC has arrived and is ready to be collected?
Can I post my card back if I have left my job at the airport?
I am an ASIC holder and I have recently been convicted and sentenced for an aviation security related offence. Am I required to report it and how do I report it?
What happens if my ASIC expires?
Do I have to return my card once it has expired or is no longer required (e.g. if I leave my job at the airport)?
Can I keep the same photo as last time?