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Lost Property

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Lost property services at T1 and T2 are provided free of charge. Sydney Airport does not work with third party lost property services.

International Terminal (T1)

Main office hours: 9.00am - 5:00pm, Monday to Friday (closed between 12:30pm - 1:30pm).

Office location: Located on level 3, at the Middle of the T1 International Terminal. From the Departures level, please take the lift located at the end of check-in counter F up to level 3, and turn right.

After hours: 6:00am - 8.30am and 5:00pm – 11:00pm Monday to Friday and 6:00am – 11:00 pm Saturday to Sunday

After hours office location: Adjacent to the main lost property office. Turn left once coming out of the lift and follow the signs to ‘After hours Sydney Airport reception’.

Contact: Phone 133 SYD (133 793) or email lost.property@syd.com.au

Domestic Terminal (T2)

Office hours: 6am – 11pm, Monday to Sunday.

Office location: opposite Gate 55 (Download PDF map)

Contact: Phone 133 SYD (133 793) or email lost.property.t2@syd.com.au

Domestic Terminal (T3)

For items lost or found within T3 Domestic terminal, please contact Qantas Airways directly on +61 2 9952 9312.

Other parties that could have your item:


For items or luggage lost or misplaced during your flight, or left on a baggage carousel, contact your airline directly or visit our Airline page for contact details.


For items left in taxis on the way to or from Sydney Airport contact the taxi company directly or visit our Taxi page for contact details.


For items lost or found on a train: contact Sydney Trains directly on +61 2 9379 3341 or via its website. For items lost or found at an airport stations area: phone AirportLink on +61 2 8337 8417.

Lost Property Form