7:45 PM, 19°C PARTLY CLOUDY. Sat 01 Aug 2015(SYDNEY TIME)

Monday, 3rd of August 2015 | Due to industrial action, international travellers should arrive early and allow plenty of time to go through customs. 

Airport Ambassador Desk

Terminal:

Our Airport Ambassadors wear bright blue jackets to ensure they are easily identifiable and stand out.

Airport Ambassadors are located throughout T1 and T2, including at well-marked information desks: 

International Terminal (T1) - Departures Level

  • Between check-in counters "G" and "H"
  • Opposite check-in counter "D", near front terminal entrance
  • Opposite SYD Airport Tax and Duty Free Store after immigration and security screening

International Terminal (T1) - Arrivals Level

  • Opposite passenger exit A and B

Domestic Terminal (T2) - Arrivals Level

  • Opposite baggage carousel number 2

Please note Airport Ambassadors are unable to provide meet and greet services to individuals or special assistance.

Our Airport Ambassadors bring a sincere and caring attitude to Australia’s busiest airport which helps provide a positive experience for all visitors.