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Coronavirus (COVID-19) travel update

Latest update: 29 March 2020

From 21:00 AEDT 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia.

From 23:59 AEDT on 28 March 2020, all travellers arriving in Australia will be required to undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival.

Travel restrictions are subject to change. Some exemptions are in place.

Please visit the Department of Home Affairs website for the latest updates.

At the airport

To ensure social distancing rules are met, only staff and those with a valid flight ticket are currently allowed into the terminals.

NSW Police Force is urging the families and friends of travellers returning to Sydney not to come to the airport to greet travellers.

The travellers will be processed discreetly before being taken to their nominated hotels. There are no areas in the airport in which family and friends will be able to see the returned travellers or make contact with them.

Protect yourself

The best way to protect yourself from COVID-19 is the same way you would protect yourself from catching flu or other respiratory illness.

  • Clean your hands for at least 20 seconds with soap and water, or use an alcohol-based sanitiser with at least 60% alcohol
  • Cover your sneeze or cough with your elbow or with tissue
  • Avoid close contact with people who are ill
  • Avoid touching your eyes, nose and mouth
  • Stay home if you are sick

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What we're doing

In line with advice from health authorities, we have put a number of measures in place to help prevent the spread of COVID-19.

  • We've increased our frequency of cleaning in high-touch areas like counters and touch screens
  • Soap dispensers in bathrooms will be topped up more frequently and we will continue to roll-out more hand sanitising stations across terminals
  • We have increased public health messaging in the terminals, encouraging everyone to maintain good hygiene practices

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