Sydney Airport is partnering with our airline customers to use technology to improve the airport experience for passengers and enhance efficiency for airlines.
The airport is installing common use check-in kiosks at check-in counters A and B in T1 to enable participating airlines to use the kiosks to streamline their check-in operations.
We’ve also extended check-in counter C with four new check-in positions and automated bag drops at our International terminal to increase check-in capacity and improve passenger facilitation.
In partnership with Qantas, Sydney Airport has commenced a self-service and automated bag drop trial at extended check-in counter C. This means that Qantas passengers travelling to New Zealand will be able to check-in at a kiosk and deposit their luggage at an automated bag drop, easing queues during peak periods. Staff will be on hand to provide guidance as required.