The information below is designed to help you and your family prepare for your trip. You can also discover the range of services offered by Sydney Airport to help on your journey, from children’s areas to dedicated family queues and parent room facilities.
Passports and visas for international travel
All family members, including infants, need a passport to travel overseas. Make sure passports and any necessary visas are valid for everyone travelling. Remember you may also need a visa for any transit stops. Contact your airline or travel agent, or check online to get the latest information for the countries you will be visiting.
Note: Passports must be valid for a period of 6 months ahead of departure date for most countries.
Arrange to have all necessary vaccinations well in advance of your departure date. See your GP for more information.
If you or your children take any medication make sure you speak with your GP for advice. You may find individual airports and countries have their own specific restrictions and requirements.
For more information, please visit the Australian Government’s TravelSecure website.
It is highly recommended that you take out travel insurance for yourself and your family before departure. Travel insurance can protect against the high cost of emergency medical and hospital care overseas. Contact your insurer for advice on your family’s needs.
If you need to purchase last-minute travel insurance at Sydney Airport visit our travel insurance page.
Eating and drinking requirements
Some airlines offer special child, toddler and baby meals which can be requested at the time of making your booking. When travelling with an infant or small child, you are permitted to carry sufficient food or liquid (milk, pre-made baby formula or boiled water in bottles to be used with powder) for your journey. You are also permitted to carry an ice brick with the bottles if required.
Please note that government mandated restrictions are in place around the carriage of liquids, aerosols and gels (LAGs) so it is important to understand exactly what is permitted. For further details on the restrictions, please refer to the Australian Government’s TravelSecure website.
Some airlines are able to offer assistance to the aircraft or offer strollers for use at the airport. You should contact your airline well in advance and check what assistance they are able to provide. Visit our Airline Directory page for contact details.
It’s important to ensure you don’t over pack as you need to be mindful that you will be travelling with these bags throughout your trip.
- Check with your airline to make sure you do not exceed their baggage restrictions. You should also check your allowance is for each flight sector in your itinerary as baggage allowances may vary from airline to airline.
- Prams/Strollers: Please contact your airline regarding the carriage of prams or strollers on board the aircraft.
- For families travelling overseas it is important to be aware of restrictions surrounding the transport of liquids, aerosols and gels (LAGs) and prohibited items in your carry on luggage. Please note that there are special exemptions for families with young children.
There are government mandated restrictions in place around weapons and dangerous goods which also apply to children’s toys and replicas. For example, you should not pack any toy guns, swords or hammers as you will be asked to surrender these prior to passing through security. Click here for more details of prohibited items.
- Ensure you pack enough nappies to cover your time at the airport and for the duration of your flight.
Going to the airport
Allow enough time to get to the airport. Your airline will be able to advise you on what time you should check-in.
Remember to allow extra time for such things as car parking, traffic delays, road- works and be mindful of public holidays when the airport is likely to be particularly busy. Prepare a route plan before leaving so you are fully prepared and don’t run the risk of getting lost. For more information, visit our getting to Sydney Airport page and our terminal maps.
At the airport
- Trolleys are available on both the departures and arrivals levels of all the terminals at Sydney Airport. Find out more information on trolley bay locations at T1 and T2. Our trolley bays accept credit cards , gold coins or notes ($5, $10 and $20 notes only). Never place your children on or encourage them to play with the trolleys as they are not designed for this purpose.
- Assistance from the kerbside to check-in counters is only available upon prior arrangement with your airline.
- Flight information screens display important information about your time at the airport including the location of check-in counters, flight departure gate numbers and boarding times.
- Gold Ambassador volunteers are easily recognisable by their bright gold jackets and are happy to answer any question you may have. The Gold Ambassadors are located throughout our terminals and at the following stations at T1 and T2.
- Baby change rooms and parent facilities are located throughout our terminals both before and after you pass the bag security screening points. Our facilities provide change tables, nursing areas, and each change room is fitted with a microwave oven for the convenient heating of food and formula.
- Children’s play areas are available at our International Terminal before and after the bag security screening points.
- Sydney Airport has a dedicated queue for families at all security screening points. Make yourself known to security screening staff so they are able to assist with your bag screening. More information about security screening at Sydney Airport is available below.
- If travelling with infants and young children, some airlines may invite you to board the aircraft before other passengers. Speak with your airline’s staff at the departure gate to confirm if this is possible.
Make sure you allow plenty of time to arrive at the boarding gate. Your airline will advise your departure time and gate details.
It is a requirement that our staff screen everyone regardless of age, including infants, at the security checkpoint. Government mandated regulations require infants and children to be taken out of baby carriers and strollers. Strollers and baby carriers must be placed through the x-ray machine with your carry on luggage.
Please collapse your stroller in preparation for the x-ray machine and metal detectors. You will never be asked to be separated from your child or children.
If your child can walk without your assistance, you will be asked to walk through separately, one after the other. If you are carrying your infant through the metal detector and the alarm sounds, our Security Officer will need to clear both you and your child by secondary screening measures. These will be clearly explained to you.
You may not pass the child to another person behind you or in front of you during this process.
Our Security Officer may ask for your help screening your child.
Your easy to follow airport check list
- Check flight information screens for check-in counter details and proceed to check-in.
- Obtain your boarding pass and check in your luggage. If travelling overseas ensure you meet the LAG requirements.
- Go through airport security screening. Make yourself known to bag security screening staff if you are having difficulties or need special assistance.
- Locate your gate. Make sure you keep checking our information screens just in case the gate details change.
- Enquire with staff at the boarding gate about the possibility of pre-boarding.
- Use bathrooms near your gate. Baby change rooms and parent’s rooms are provided throughout the terminals at Sydney Airport.
- Show children the plane and explain where they are going.
- Use our play areas if you have time to spare. Don’t forget to keep an eye on boarding times and gate lounge information. We have clocks in all our gate lounges and on all flight information screens.
Services and facilities on arrival
Bathrooms, parent’s rooms and nursing facilities are located near baggage collection areas for your convenience.
It is useful if you have planned ahead and already know how you are going to get to your final destination. Have a car booked, bus tickets pre-purchased and know exactly where you are going for the bus and taxi pickups. Useful transport information from Sydney Airport is available in the Go section.
More information to help you plan a family friendly flight