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Sydney Airport is the gateway to Australia and welcomes around 38.5 million passengers a year. Our vision is to deliver a world-class experience for every one of our passengers.
We are committed to ongoing improvement, and are continuously upgrading your journey - whether it is with revamped facilities, community initiatives, environmental planning, or embracing new technologies to provide even better customer service.
Sydney Airport proudly supports our community, donating hundreds of thousands of dollars to charities and local community organisations.
At Sydney Airport, our focus is on enhancing the customer experience through investing in and upgrading facilities.
Sydney Airport is committed to continuous improvement through ongoing monitoring of our service delivery. In our own customer satisfaction surveys, 86 per cent of customers indicated that they were either satisfied or highly satisfied with their overall airport experience.
Our priority is to make it easier to travel to and from the airport by car, taxi or public transport.
Sydney Airport’s T1 is undergoing an exciting transformation designed to create a world-class airport experience for passengers, visitors and staff.
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