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Airport Ambassadors

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The Sydney Airport Ambassador program provides exceptional customer service to passengers visiting the airport. Our volunteer Ambassadors offer a warm welcome to visitors, creating a positive first and last impression of Sydney.

There are Airport Ambassador desks located in both Terminals 1 and 2, staffed with Ambassadors that are more than happy to assist you with any information you may require to assist you in your travels.

We welcome your feedback on these initiatives.

Sydney Airport Ambassadors

Join the Sydney Airport Ambassador program

The Sydney Airport Ambassador program provides an opportunity to welcome and assist people from around the world, make new friends and be a vital part of Australia’s busiest airport.

Sydney Airport is looking for English and Mandarin speaking volunteers at T1 and T2 who are confident, well-spoken and willing to commit to weekly volunteer shifts.

If you would like to volunteer to lend a helping hand to travellers as they arrive and depart from Sydney, please complete the Expression of interest document telling us a bit more about yourself.

For more information download the Program Manager at email michelle.minogue@syd.com.au