Cook Islands Tourism & Sydney Airport Giveaway - Terms and Conditions

Information on how to enter the Cook Islands Tourism & Sydney Airport Giveaway (the “Promotion”) and the Prize form part of these Terms and Conditions. Participation in this Promotion is deemed acceptance of these Terms and Conditions.
Sydney Airport Corporation Limited (ABN 62 082 578 809) of 10 Arrivals Court Mascot, New South Wales, 2020, Australia is the promoter of this Promotion (“Promoter”).
Entry is only open to New South Wales residents aged 18 years or over.
Employees (and their immediate families) of the Promoter, and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
All Prize values stated in these Terms and Conditions are inclusive of GST where applicable, and expressed in AUD unless specified otherwise.
Entries into the Promotion open on 31/07/2025 and close at 11:59pm AEDT on 14/09/2025 (“Promotional Period”). How to enter
To enter, entrants must undertake the following steps during the Promotional Period:

a. visit www.sydneyairport.com.au/cookislands and follow the prompts to the form;

b. input the requested details including first name, last name, phone number, email and postcode;

c. check the box agreeing to these Terms and Conditions;

d. check the box acknowledging the terms of the Sydney Airport Privacy Policy (available at: https://www.sydneyairport.com.au/info-sheet/privacy) and the Sydney Airport Online Services Terms of Use (available at: www.sydneyairport.com.au/info-sheet/terms);

e. check the box agreeing to receive marketing material from Sydney Airport, including the Sydney Airport newsletter; and

f. submit the completed form.

As a condition of entry, entrants have consented to the collection and use of their personal information for the purposes of:

a. the Promoter conducting this Promotion as set out in these Terms and Conditions; and

b. receiving marketing material from Sydney Airport, including the Sydney Airport newsletter. Personal information collected through this Promotion will be handled in accordance with clauses 41 - 46.

Only one (1) entry is permitted per person.
The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
Incomplete or indecipherable entries will be deemed invalid.
If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

How the winner will be chosen

The draw will take place at Sydney Airport, 10 Arrivals Court Mascot, NSW, 2020, Australia on 15/09/2025 at 1:00pm AEDT. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winner will be notified by phone and email within two (2) business days of the draw.
If the Prize is unclaimed, a redraw will take place on 20/10/2025 at the same time and place as the original draw, subject to any directions from a regulatory authority. The winner, if any, will be notified by email and phone within two (2) business days of the draw.
The Promoter’s decision is final and no correspondence will be entered into.

Prize

The first valid entry drawn will win a trip for two (2) to The Cook Islands, valued at up to AU$9,675 (depending on the dates of travel) (“Prize”). The Prize includes:

a. two (2) direct return economy airfares from Sydney, NSW (departing from Sydney Airport) to Rarotonga, Cook Islands (arriving at Rarotonga International Airport) on Jetstar’s Flex Fare valued at up to AUD$1,800 (depending on the date of departure) (the “Promotional Tickets”);

b. four (4) nights accommodation for two (2) people sharing a Premium Garden Suite at Pacific Resort Rarotonga valued at up to AU$2,880 (depending on the date/s of booking), including:

A. daily tropical breakfasts at Sandals Restaurant;

B. complimentary airport transfers on Rarotonga;

C. complimentary unlimited Wi-Fi;

D. complimentary local and international calls; and

E. complimentary use of snorkelling gear, kayaks, stand up paddleboards, sun loungers and beach towels;

a. domestic flights from Rarotonga to Aitutaki with Air Rarotonga valued at up to AU$945 (depending on the date of departure); and

b. three (3) nights for two (2) people sharing a Premium Beachfront Bungalow at Pacific Resort Aitutaki valued at up to AU$4050 (depending on the date/s of booking), including: A. tropical welcome drink on arrival (non-alcoholic); B. daily a’ la carte breakfasts at Rapae Bay Restaurant; C. complimentary airport transfers on Aitutaki; D. complimentary unlimited Wi-Fi; E. complimentary local and international calls; and F. complimentary use of snorkelling equipment, kayaks, sun loungers and beach towels.

The total value of the Prize is up to AU$9,675 (depending on the dates of travel).
The Prize includes the products and services listed in clause 16 above. Spending money, gratuities, merchandise and souvenirs, additional accommodation, meals, taxes (excluding airline and airport taxes), insurance, passports, visas, vaccinations, parking fees, transport to and from departure point, items of a personal nature, in-room charges and all other ancillary costs are not included, except as specified as part of the Prize.
The winner is responsible for any and all additional government taxes and charges associated with the prize. Cook Islands Tourism and Sydney Airport are not responsible for, and will not bear, any and all expenses and ancillary costs which may be incurred in the use or redemption of the Prize.
Travel is valid between 1 November 2025 and 31 March 2026 and is subject to: (a) flight and hotel availability at the time of booking; and (b) the exclusion periods listed in clause 21 below. Travel must be completed before 31 March 2026. The Prize will be forfeited if it is not claimed by 31 March 2026 and redrawn in accordance with clause 14.
Travel must be completed outside of the following exclusion period: 20 December 2025 to 10 January 2026.
Frequent flyer points and/or milage accumulation does not form part of the Prize.
Accommodation is subject to availability at time of Prize redemption and must be booked as consecutive nights. The winner may be required to present their credit card at time of accommodation check in.
The Prize is subject to the standard terms and conditions and cancellation policies of individual Prize suppliers, including Jetstar (available at: https://www.jetstar.com/au/en/conditions-of-carriage-jq), Pacific Resort Hotel Group (available at: https://www.pacificresort.com/pacific-resort-hotel-group-payment-and-cancellation-policy/) and Air Rarotonga (available at: https://airraro.com/our-terms-and-conditions/), as applicable. The winner is encouraged to read the relevant policies of individual Prize suppliers, and the applicable terms and conditions associated with each part of the Prize, prior to booking with each Prize supplier.
The winner is required to liaise with Cook Islands Tourism and the Prize suppliers for the redemption of the Prize or any part of the Prize. Redemption of the Prize, or any parts of the Prize, cannot be combined with any other promotion or discount offer.
If the Prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the Prize with a Prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
The Prize, or any unused portion of the Prize, is not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
The Prize can be redeemed by the winner only and cannot be transferred to any other person, including family members unless specified by the Promoter.
The winner must be 18 years or over and any companion must be at least 12 years of age or older.
The winner will be required to sign and complete Prize acceptance forms from the Promoter and Prize suppliers in order to claim and travel on their Prize.
As a condition of accepting the Prize, the winner (and their companion) must sign any legal documentation as and in the form reasonably required by the Promoter and/or Prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
The winner and their companion are responsible for obtaining any and all visas and travel insurance policies required and/or associated with redeeming the Prize, as necessary and if applicable. Cook Islands Tourism Corporation strongly recommends the winner purchases travel insurance at the time of booking the flights and accommodation included as part of the Prize.
The winner and their companion must depart from and return to Sydney Airport and travel together on the same itinerary. Itinerary to be determined by the Promoter in its absolute discretion.

General

In the event of war, terrorism, state of emergency, pandemic or any other kind of disaster or unforeseeable event beyond the Promoter’s reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion or suspend, substitute or modify the Prize, subject to any written directions from a relevant regulatory authority.
Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of:

a. the Promotion;

b. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

c. any theft, unauthorised access or third party interference;

d. any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;

e. any variation in Prize value to that stated in these Terms and Conditions;

f. any tax liability incurred by the winner or an entrant; and/or

g. use / taking of the Prize.

If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.
Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the internet service provider used.
All entries become the property of the Promoter.
The laws of New South Wales, Australia apply to this Promotion. Entrants submit to the exclusive jurisdiction of the courts of New South Wales, Australia. The Promotion is void where prohibited.
Use of personal information
Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter. Entrants may withdraw their consent to using their name, likeness, image and/or voice at a future date by contacting Privacy@syd.com.au
The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such personal information to third parties, including but not limited to agents, contractors, service providers, Prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this personal information.
The Promoter will also use and handle personal information as set out in its Privacy Policy, which can be viewed at https://www.sydneyairport.com.au/info-sheet/privacy. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the personal information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their personal information, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with.
By providing any information to Cook Islands Tourism online or offline, entrants consent to the collection and use of such information by Cook Islands Tourism, Pacific Resort Hotel Group, Jetstar Airways, Air Rarotonga, and its affiliates, partners, contractors and permitted agents as herein described and consistent with applicable laws.
In collecting the personal information of the winner (and any companion), Cook Islands Tourism agrees to comply with Australian Privacy Laws in accordance with its privacy policy (which can be viewed at https://cookislands.travel/privacy).
The Promoter encourages the winner to review the privacy policies of each Prize supplier, including those of Pacific Resort Hotel Group (available at: https://www.pacificresort.com/about-us/about-2/privacy-policies/), Jetstar (available at: https://www.jetstar.com/au/en/privacy-policy) and Air Rarotonga (available at: https://airraro.com/privacy-policy-2/).