6:50 AM, 16°C MOSTLY SUNNY. Sat 19 Apr 2014(SYDNEY TIME)

Preparing for Your Flight - Frequently Asked Questions

Here are some frequently asked questions with answers which may assist you in preparing for a flight from Sydney Airport.



Are there any smoking areas at Sydney Airport?

Designated smoking areas are very limited at Sydney Airport.  The only designated smoking areas are landside as follows:

International Terminal (T1)

Before Customs - The outdoor deck at Terrace Bar (not accessible for travellers waiting in transit)

After Customs - No smoking is permitted

Printable maps

T1 (International) Arrivals - Smoking Areas 

T1 (International) Departures - Smoking Areas

Note: If you are a traveller in transit between flights at International Terminal (T1) there is no area in the terminal where smoking is permitted.

Domestic Terminal (T2)

Before Security - No smoking is permitted inside the terminal

After Security - No smoking is permitted 

Printable maps

T2 (Domestic) Arrivals - Smoking Areas 

T2 (Domestic) Departures - Smoking Areas

Can I pre-order items and pick them up upon my return flight to Sydney?
I am in the Departures area after Security Screening at the International Terminal (T1). Is there somewhere I can have a shower?
How much duty free purchased items can I bring into Australia?
What is the Tourist Refund Scheme (TRS) and how do I make a claim?
I am a passenger in transit at Sydney Airport with a long wait until my outbound flight departs Sydney.  Am I able to leave Sydney Airport then return to catch my outbound flight?
Does Sydney Airport have banking facilities?
I am a traveller in transit arriving on an international flight to International Terminal (T1) and will be transfering to another international flight leaving from T1.  Can I purchase duty free items while I am in the Terminal?
Can I pre-book a rental car so I will just need to pick it up upon arrival?
How can I find the departure gate for my flight?
Does Sydney Airport have a free wifi service?
Can I purchase foreign currency at Sydney Airport?
What time do the shops and eating and drinking outlets open?
Is there a pharmacy / chemist at Sydney Airport?
Does Sydney Airport have a post office?
What airline lounges are located at Sydney Airport?
What quantity of duty free purchased items can I take with me if I am leaving Australia?
What are the height restrictions in place at Sydney Airport car parks?
Where can I print out a document stored on my laptop computer, USB drive or external drive at Sydney Airport?
Where can I find terminal maps for Sydney Airport?
What are the restrictions for liquids, aerosols and gels (LAGs) in carry on baggage?
What are the opening times for T1 and T2?
Are there areas at Sydney Airport where I cannot use my mobile phone or camera?
Does Sydney Airport have any internet kiosks?
Is there undercover parking for bicycles? If so, where is it?
Is there a medical centre at Sydney Airport where I can see a doctor?
How do I find my check-in counter at T1 International Terminal?
Is there a service at Sydney Airport to help secure and strap my bag?