In general, each passenger is responsible for lifting their luggage onto the weigh belt at check-in. If travelling by yourself and you need assistance with your luggage, pre-arrange support by contacting your airline. Your travel agent can also assist you with this.
Check-in counters are located on Level 2, Departures in all of our terminals.
Types of Check-In Available
Depending on your airline, there may be different options which may include mobile check-in, online check-in, check-in kiosks, auto check-in and airport check-in. Thinking ahead and planning the way you check-in for your flight, may also determine the assistance you can access.
Confirming deadline for check-in with your airline is important. Carriers are not able to delay flights and being late may result in the loss of your fare.
Be aware of the luggage size, weight and content requirements as each airline’s requirements will differ. In general, each passenger is responsible for lifting their luggage onto the weigh belt at check-in. If travelling by yourself and you need assistance with your luggage, pre-arrange support by contacting your airline. Your travel agent can also assist you with this.
Domestic: You will need to present your ticket, identification such as a drivers license or proof of age card, and boarding pass if you have already have one from a check-in kiosk.
International: You will need to present your passport and ticket.
Flight Information Displays (FIDS)
The terminals have many Flight Information Display Screens (FIDS) throughout the public areas to advise flight arrival and departure times, boarding calls, ‘flight landed’ information, gate numbers and baggage carousel details.
In keeping with Sydney Airport’s quiet terminal initiative, in T1, passenger and flight announcements will be contained to gate areas. Any essential announcements will be made across the terminal.
You can also check the status of your flight through the Sydney Airport website, @flySYD Facebook and Twitter.