Registered limousines, buses and coaches

Registered vehicles (limousines, mini-buses, buses and coaches) can use a dedicated zone for collecting passengers from our terminals. While you can drop off passengers at the departure level roadway outside our terminals, collection is only permitted within the dedicated zones to ensure the safe and efficient operation of our airport.

Drivers using these zones are required to register their vehicle and pay the relevant fees. These fees don't apply to drop offs outside the terminal.

Access fees for taxis, limousines, buses, mini-buses and coaches

The current access fees for accessing the Ground Transport Zones are set out below, prices effective as of June 2023.

Domestic

International

RMS operator accreditation and insurance

Taxi accreditation

• Visit the Application for a passenger transport licence code page on the Service NSW website.

Bus accreditation

• Visit the Applying for bus and coach operator accreditation on the Roads and Maritime website.

Hire car accreditation

• Visit the Applying for hire car operator accreditation page on the Transport for NSW website.

Insurance requirements

Vehicle insurance

(Clause 22 Passenger Transport Regulation)

• (a) An accredited operator (unless otherwise advised by written notice by RMS) must ensure that there is maintained one or more policies of insurance providing cover of at least $5,000,000 for each bus used to provide the service against liability in respect of damage to property caused by or arising out of the use of the bus.
• (b) The policies must be issued by a corporation authorised under the Insurance Act 1973 of the Commonwealth to carry on insurance business.
• (c) An accredited operator must provide an authorised officer, on request, with evidence that the policies of insurance are current.

Operators who borrow or rent buses, rather than own them, are also to ensure that the requisite insurance policies are held.

The operator must provide an authorised officer, on request, with evidence that the operator’s policies of insurance are current.

Standard operating procedures

Commercial licenced drivers provide an important service for passengers travelling to and from Sydney Airport. To ensure the safety and security of all of our airport visitors, all commercial licensed drivers and their vehicles operating within Sydney Airport must be authorised. We also ask that licencees follow the below standardised operating procedures to support a safe and efficient operating environment.

General obligations

The licensee must:

• Complete all registration requirements set out on Sydney Airport’s web based registration including those relating to the Licensee’s business, e-tags and vehicles
• Not access Loading Zones at Sydney Airport unless the Licensee has obtained approval to do so
• Use electronic tags valid on NSW roads and registered with Sydney Airport to access Loading Zones at Sydney Airport
• Enter the Loading Zones for the collection of pre-booked passengers only after the passenger’s flight has landed
• Not use Loading Zones when not collecting pre-booked passengers
• Use vehicle holding areas when at Sydney Airport and not collecting pre-booked passengers
• Comply with all signs, conditions of entry, rules, requirements for accreditation and laws

Loading zone access points

The operating procedure at Loading Zone access points is as follows:

• An electronic tag reader is mounted at the entry and exit access points to Loading Zones.
• The Licensee may approach the Loading Zone boom gate access point for entry or exit of the Loading Zone.
• The boom gates will only open for entry and exit of a Loading Zone if a valid electronic tag is read and accepted by the electronic tag reader.
• The Licensee is responsible for ensuring that the electronic tag can be read by the electronic tag reader on entry and exit, is registered with Sydney Airport, has sufficient funds and meets all other requirements for acceptance.
• The boom gates may not open if: the electronic tag cannot be read the electronic tag is not registered with Sydney Airport there are not sufficient funds in the electronic tag account any other requirements for acceptance are not met (including black listing)
• The Licensee must load passengers promptly and proceed to the Loading Zone exit point boom gates where the electronic tag reader will detect the electronic tag.
• The Licensee must not tailgate or otherwise act improperly.
• If the Licensee experiences any difficulties using the Loading Zones the Licensee may use the intercoms provided at the Loading Zone access points.

Operating efficiently

The Licensee acknowledges that Loading Zones are common use facilities that require the cooperation of all users in order to operate efficiently. Accordingly, the Licensee must:

• take all necessary steps to ensure the efficient operation of the Licensee’s activities while at Sydney Airport
• check flight information displays and respond accordingly to any changes in pre-booked passenger’s flights
• not leave vehicles unattended at terminal frontages at any time
• act professionally and courteously in all dealings at Sydney Airport
• deal cooperatively with Sydney Airport’s staff, contractors and kerbside enforcement officers
• comply with any reasonable requests of Sydney Airport’s staff, contractors and kerbside enforcement officers in relation to traffic, access and parking

Registration FAQs

Buses FAQs

Limousines FAQs

Rideshare FAQs