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Biometrics trial

Sydney Airport has partnered with Qantas to trial new facial recognition technology at the T1 International terminal.

The technology will allow for a more streamlined journey through the terminal for select Qantas passengers, with the initial phase of the trial testing four key steps including check-in, bag drop, lounge access and boarding.

Passengers who have checked-in using the facial recognition kiosks will be invited to use the Express Path through the border processing and security.

What is biometrics?

Biometrics technology measures and analyses a person's unique characteristics, such as their facial features, in order to identify them.

Facial recognition technology has the ability to capture a passenger's facial dimensions and measurements, despite any obscurities, as it effectively calculates the distance between certain points on the face that are unchanging over time.


Who can participate in the trial?

Qantas passengers travelling on select flights are invited to participate in the trial at international check-in. A boarding pass and passport will still be required as part of the process.

Currently, Qantas customers under 15 years old, those travelling on European Union passports and passengers travelling to the United States are not eligible to participate.

Data and privacy

The data collected in the trial will only be used to facilitate passenger processing when travelling internationally through Sydney Airport.

Facial images will be encrypted and stored securely for the period of the trial, with only authorised Sydney Airport staff able to access the data. This will be for the sole purpose of completing the traveller’s end-to-end process and confirming the success of the trial in matching data. Sydney Airport staff who are accessing this data are governed by the Privacy Act 1988.