ID and access services

ID and Access Services issue Aviation Security Identification Cards (ASICs) and access control cards and privileges to the employees of companies that provide services on Sydney Airport.

What is an ASIC?

All people working at the airport who require unescorted access to security sensitive areas must have an ASIC. This is a requirement of Australian aviation legislation. The ASIC scheme is a layer of security that ensures that only people who have been background checked to a certain level are permitted to be in the secure areas of airports without supervision.

All identification cards and access control permissions are subject to the terms and conditions of issue and use under which they are issued. Failure to provide detailed and accurate information may result in your approval for an ASIC being denied.

If you have resided overseas for more than six months in the last 10 years, you will be required to obtain overseas police record clearance from each country you resided as part of your application for an ASIC.

Overseas clearance must be provided from either through a consulate or law enforcement agency of the country you resided. Background checked provided through private commercial organisations will not be accepted.

How do I get my ASIC?

ASIC application forms are available electronically and can be found further down this page. Once you have completed your application form, and it has been signed by the authorised signatory from your employer, you should submit the form to the Sydney Airport Services Centre located on level 3 of T1 International near the medical centre.

You will be required to submit copies of your identification (passport, birth certificate, etc.) with your application and any payment required which may include a bond for your ASIC.

Which ASIC do I require?

An ASIC can be either red or grey.

A grey ASIC is issued to staff working in the departures or arrivals of the terminals, either beyond security screening or customs (Australian Border Force), such as a retailer. Retailers who only have stores located in the departures or landside check-in areas would only require a terminal identification card.

A red ASIC is issued to airport staff who require access to the airside area or airside security zone. Regulatory signage is posted at all doors advising of the various areas.

How long will the process take?

You should apply for your ASIC as soon as you can, prior to starting work at the airport. Once submitted, the process on average usually takes six weeks, but could take longer.

Collecting your ASIC

Once approved you will receive a confirmation letter advising that your ASIC is ready for collection.

You can collect your card from the Airport Services Centre during office hours.

If you are delayed in collecting your card, please contact ID and Access Services on 02 9667 9301 or idservices@syd.com.au. If you fail to collect your new ASIC within three months of it being approved, your application and card will be cancelled.

If you applied via mail, please be sure to bring all of the original documents that you provided with your application, including a police check from overseas if required.

If you applied in person and your original documents were presented and sighted by an ID and Access Services team member, you do not need to bring them again, however you MUST have either a passport or valid drivers licence to collect your ASIC.

ASICs cannot be issued unless the ID and Access Services staff have sighted the original documentation for your ASIC.

You will also need to sit and pass the Sydney Airport security awareness test. The Sydney Airport Security Awareness Guide has been produced to provide staff working at the airport with information on security, contact details, their obligations and to assist in undertaking this requirement.

If you have an existing ASIC or Visitor Pass (VIC), please bring it with you as we are unable to issue your new ASIC without it being returned. A new photo is also required to be taken when issuing a new ASIC, which will be taken on premises.

Application forms and associated documents

Below is the ASIC application form, associated terms and conditions and the AusCheck privacy notice. Please complete the ASIC application and read these documents thoroughly prior to submitting your form.

ID and Access Services location

Airport Services Centre T1 International, level 3 (near the medical centre)

Hours of Operation:
Monday - Friday: 08:00 to 16:00
Saturday - Sunday: closed
Public Holidays: closed

Email: idservices@syd.com.au

Phone: +61 2 9667 9301

Fax: +61 2 8338 4991

Further information regarding ASIC regulations are available at the Australian Government’s Department of Infrastructure and Regional Development website.

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