ID and access FAQs
What happens if my ASIC or VIC is lost, stolen, defaced or destroyed?

You must notify and provide the issuing authority with a statutory declaration within seven days of becoming aware of the loss, theft or destruction of your ASIC.

If you do not notify and provide the issuing authority with a statutory declaration within seven days, you could be issued with a Sydney Airport aviation security notice to attend an interview. You may have to resit a security awareness test. Your ASIC and access could be suspended or cancelled.

You could also be fined a maximum penalty of $1100 by the Office of Transport Security and lose your right to work at the airport.

How long does it take for a background check to be completed?

Application forms are sent to the Australian Government’s AusCheck service and processing times can vary for each application.

Generally, it takes between two and eight weeks for your background check to be completed, but sometimes it can take longer especially if you have resided overseas for a period of six months or more.

If you have lived resided overseas for a period of six months or more over the past 10 years, you will need to obtain a police certificate from the country or countries of residence or show evidence your have requested a police certificate from the relevant law enforcement agency or agencies at the time you lodge your application. Examples of evidence is a copy of an email, letter or application to the foreign law enforcement agency or proof of payment such as a receipt.

Given the time required to undertake background checks, we strongly recommended that all applicants submit forms with relevant proof of identity documents to Sydney Airport ID and Access Services as early as possible to ensure you have access when you require it.

Check visit AusCheck for more details.

Am I required to update my ASIC details if I change my address or my name?

Yes. If you change your address or name, you must notify the issuing authority for your ASIC within 30 days. It is an aviation offence if you do not update your details. You could also be fined a maximum penalty of $550 by the Office of Transport Security.

How do I apply for a Visitor Identification Card (VIC)?

Sydney Airport issues VIC cards in accordance with the legislation and the 28-day rule. VICs may be issued by the Sydney Airport or by an approved agent. Before you may be issued a VIC, you must provide the following:

  • A valid reason for entering the secure area of the airport to be confirmed by the holder of an ASIC, this reason must be updated if it changes during your visit;
  • Proof of identity;
  • A declaration that you have not been refused an ASIC, had an ASIC cancelled or one that is currently suspended, due to an adverse criminal record;
  • A declaration that you have not been issued a VIC more than 28 days over the past 12 months;

The sponsor must be present with the visitor before a VIC is issued. Visitor passes are available from the ID and Access Services at T1 between 7.00am and 5.00pm. After hours, visitor passes are available from the Airport Operations Control Centre (AOCC) located on Level 3 at the northern end of T1 International Terminal.

Do I have to make an appointment for the test?

You only need an appointment if there are more than three people in your group sitting the test.

If I have submitted my application and sat and passed the Security Awareness test, do I have to re-sit the test when I collect my card?

No, you are not required to re-sit the test.

Can I submit my ASIC application by fax or email?

No. We do not accept applications by fax or email. Only signed application forms available from ID and Access Services will be accepted.

How do I renew my ASIC?

To renew your ASIC, you must complete the appropriate application forms and submit them to Sydney Airport ID and Access Services.

Applicants must undertake and pass a computer-based security awareness test at ID and Access Services prior to issue.

Government regulations require you to resubmit original ID documents and 10 years of residential history to support your new application and proof of identity.

Can I submit a police certificate from another country if it is not in English?

No. All police certificates must be translated in English.

Can I return my card by mail if I have left my job at the airport?

Yes. Please mail the card to:

ID and Access Services
Locked Bag 5000
Sydney International Terminal
Mascot NSW 2020

I am an ASIC holder and I have recently been convicted and sentenced for an aviation security-related offence. Am I required to report it and how do I report it?

Yes. You are required to report any aviation security-related offence. You may obtain a form and report it to your ASIC-issuing body (for example, Sydney Airport) or directly to AusCheck. You can download a form from the AusCheck website at www.ag.gov.au or contact ID and Access Services for assistance.

What happens if my ASIC expires?

You must return your ASIC to the issuing authority within one month of your ASIC expiring. You can not enter a Secure Area if you have an expired ASIC.

If you are caught trying to enter a Secure Area with an expired ASIC, you could be issued with a SACL AVSEC Notice to attend an interview. You may have to resit a Security Awareness test.

Your ASIC and access could be suspended for a certain time or it could be cancelled. You could lose your right to work at the airport.

You could also be fined a maximum penalty of $1100 by OTS.

Do I have to return my ASIC once it has expired or is no longer required (e.g. if I leave my job at the airport)?

Yes. The Aviation Transport Security Regulations 2005 requires you to return your ASIC to the issuing authority within one month of leaving your employment.

It is an offence under the regulations if you do not return your ASIC within one month. If you do not return your ASIC within one month, you may receive a letter from the issuing authority and/or the Australian Federal Police asking you to return your ASIC immediately and you could be fined a maximum penalty of $1100 by the Office of Transport Security.

Can I keep the same photo as last time?

No. A new photo must be taken every time you are issued with a new ASIC. This is a government requirement.