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Lost property

If your item wasn’t found at our terminals, it may have been found on an aircraft or on public transport. Here are some additional contact details to help you find your lost property.

Airlines - Contact your airline for lost and delayed baggage, or if you have left something on board an aircraft.

Baggage Handlers - Your airline may contract out the management of lost, delayed or damaged baggage to a ground handling agency.

Lost passports - Lost passports found within the terminals are handed over to the Australian Border Force. They can be contacted via 1300 561 330 or by visiting their website .

Sydney Trains - For any items left on the train.

Taxi - If you left something in a taxi, you should contact the relevant taxi company directly.

Finding your lost property

T1 International

If you have lost something at T1 International, including the P6, P7 and P9 car parks, please submit an enquiry using the lost property form.

Our lost property office is open from 8:00am to 4pm on weekdays and is located on level three of the T1 International terminal map.


T2 Domestic

If you have lost something at T2 Domestic, including the Blu Emu, P1, P2 and P3 car parks, please submit an enquiry using the lost property form.

Our lost property office is open from 8:00am to 4pm on weekdays and is located opposite Gate 55 at the T2 Domestic terminal map.


T3 Domestic

If you have lost something at T3 Domestic, please visit the Qantas FAQ page for more information on how to make an enquiry.