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Parking

Self park

Do I have to book parking online?

No, you are welcome to just drive in, take a ticket, and pay the applicable drive-up rates on exit.

The advantage of booking online is that you are often able to access cheaper rates for your parking.


How much does the parking cost?

There are drive-up rates for parking at the domestic and international car parks.

You are often able to obtain a cheaper price, however, by booking the parking online prior to entering.


What are the car park operating hours?

Self Parking operates 24/7, 365 days per year. Valet parking operating hours vary between terminals, please contact service providers directly for more detail.


Which car park is closest to the terminal?

Terminal 1 (International): International P7 – this is a multi-storey car park that is located across the road from the terminal.

Terminals 2 and 3 (Domestic): Domestic P1 & P2 – P1 is located in between terminals 2 and 3. P2 is slightly further back and is connected to P1 on level 3.

Blu Emu is located off site on Ross Smith Avenue (link to map). There are free shuttle buses that run continuously between Blu Emu and the Domestic airport, stopping at both Terminal 2 and Terminal 3.


Is the car park undercover?

Domestic P1 & P2 – P1 has 4 levels and P2 has 8 levels. With the exception of the roof, these car parks are undercover.

Domestic P3 – P3 has 10 levels. With the exception of the roof, this car park is undercover.

International P7 – P7 has 8 levels. With the exception of the roof, this car park is undercover.

International P9 – this is an open air car park.

Blu Emu – this is an open air car park, however there is a covered section within this car park referred to as the shaded area.


Can I park at Blu Emu for International flights?

You are able to park at Blu Emu for International flights, however there is no direct transfer service between Blu Emu and the International airport. You would need to take the free shuttle service that runs between Blu Emu and the Domestic airport (this runs 24 hours), and then get another bus or train from Domestic to International. Both are about $6 per person. The trains between Domestic and International run from 5:00am to midnight, and the buses run from 6:00am to 8:50pm.

You would need to allow an appropriate amount of time between parking at Blu Emu and when you need to check in. We would suggest at least an hour.


Can I enter earlier/ leave later than my nominated times?

For bookings at Domestic P1 & P2 or International P7 of 1, 2, or 3 hours, the booking allows for entry any time on the nominated date. The amount of time booked then begins from the time entered.

For bookings 4-24 hours the booking allows for one entry and one exit any time from one hour before the nominated entry time to one hour after the nominated exit time.

For bookings that are longer than 24 hours the bookings allow for one entry and one exit any time on or within the dates nominated.

(Please note - if the booking is for valet, the entry and exit times must be within the valet operating hours – 5:00am to 11:00pm on weekdays, and 5:30am to 11:00pm on weekends.)


How do I use my booking to enter the car park?

Credit Card customers may enter the car park by scanning the QR code found on your booking confirmation email or by inserting your nominated credit card. A prepaid ticket will then be automatically generated.

PayPal customers must only scan the QR code on entry. Credit card payments made via PayPal are not linked to your booking.


Can I use my booking to enter and exit the car park multiple times?

No – each booking is only valid for one entry and one exit. The booking is closed once you exit.


How do I amend/cancel my booking?

Amendments: Bookings can be amended up to 6 hours prior to the nominated entry time.

To amend a booking, proceed to the booking page and click the ‘Manage’ link at the top of the page.

Enter the booking reference number and email address that is on the booking, and then click the 'Submit' button. Click the blue reference number to open the booking, then click the 'Modify' button below the booking details.

Proceed from the same page to get a quote for your new dates and then complete the new booking. Once the new booking is complete, you should then receive 2 emails - one confirming the details of the new booking, and another confirming that the original booking has been cancelled. You will then receive a full refund for the original booking. It may take a couple of business days for the refund to appear on your account statement.

Cancellations: Bookings can be cancelled 24 hours prior to the nominated entry time.

To cancel a booking, proceed to the booking page and click the ‘Manage’ link at the top of the page.

Enter the booking reference number and email address that is on the booking and then click the ‘Submit’button. Click the blue booking reference number to open the booking then click ‘Cancel’ button below the booking details.

Once the booking is cancelled, you will receive an email confirming the booking cancellation. You will receive a full refund for the original booking. It may take a couple of business days for the refund to appear on your account statement.



Guaranteed space

What is “Guaranteed Space”?

This is a reserved section on level 3 and level 4 (open air) of P1, conveniently located between Domestic terminals 2 and 3. Guaranteed Space is the closest self-park option to both terminals, just a short three-minute walk away. Guaranteed Space is only available by booking online.


How far in advance can I book a Guaranteed Space?

A Guaranteed Space booking must be made at least 6 hours prior to your nominated entry time.


What is the minimum I book a Guaranteed Space for?

A minimum stay of 24 hours applies to Guaranteed Space bookings.


Is there a limit to how long I can make a booking for?

No. Provided you stay a minimum of 24 hours, there is no limit on how many days you can book, subject to adherence to the pre-booked dates and times.


Why do I have to book Guaranteed Space in advance?

Guaranteed Space is available only by booking online. We do not permit customers to use Guaranteed Space without a booking as this could lead to spaces being unavailable for customers who have reserved online in advance.


What happens if I don’t display the confirmation letter on the dashboard?

You must ensure that your confirmation pdf is clearly visible on the dashboard during your stay. If you fail to do so you may be issued with an infringement notice and/or your vehicle may be towed away. If you are unable to print out your pdf, please contact our Customer care Centre on 1300 SYD or email park@syd.com.au.


What will happen if I stay beyond my nominated exit date?

If you stay longer than your booking, you will need to pay the additional drive-up rate at exit. If for any reason you are unable to exit Guaranteed Space on or before your nominated exit date, you should contact our Customer Care Centre on 133 SYD or email park@syd.com.au to notify us.


Does Guaranteed Space booking allocate a specific space to me?

No, you are welcome to park in any available space within the clearly-marked Guaranteed Space section.

What happens if Guaranteed Space is full when I arrive and I can’t park? In the unlikely event there are no spaces available in the Guaranteed Space section, please proceed directly to Pronto Valet in P1. Present your printed booking confirmation to one of our attendants and your car will be valet parked at no extra charge.


Are there any disabled spaces in the Guaranteed Space section?

No. Accessible parking spaces are available in various convenient locations throughout our international and domestic car parks.


Thank you for your interest in our parking product.

You can check our rates and make bookings online. You can also check out our FAQs.

Call us on 133 SYD (133 793) or +61 2 9667 6111 outside Australia from 8am - 8pm, Mon-Sun.

Alternatively, use this form to contact us