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Parking Questions

Self park

How do I cancel my Sydney Airport car park booking?

To cancel your booking, proceed to the booking page, go to the top of the booking website and click MANAGE/CANCEL. Enter your email address, booking reference number and click SUBMIT. At the bottom of the page click 'CANCEL' and follow the prompts.

The cancellation confirmation will be emailed to you. All refunds can take 2-3 business days for the refund to be visible on your account.

You can cancel your booking up to 24 hours before your nominated entry time. While COVID 19 restrictions remain, Sydney Airport may reduce your online cancellation time to 2 hours before your booked entry time.


How do I modify my Sydney Airport car park booking?

To modify your booking, go to the top of the booking website and click MANAGE/CANCEL. Enter your email address, booking reference number and click SUBMIT. At the bottom of the page click 'MODIFY BOOKING'.

Confirm your new selection and follow the payment prompts. The new booking confirmation will be emailed to you. Please note, the fee paid for your original booking will be automatically refunded via the payment method used to complete the booking.

All refunds can take 2-3 business days for the refund to be visible on your account.

You can modify your booking up to 6 hours before your booked entry time.


How do I modify my contact details or vehicle registration?

To modify your contact details or your vehicle registration, go to the top of the booking website and click ‘MANAGE/CANCEL. Enter your email address, booking reference number, and click SUBMIT. At the bottom of the page click 'MODIFY DETAILS'.

Make the relevant changes and click save. Modifying your contact details will not cancel your booking.


How much does parking at Sydney Airport cost?

There are drive up rates for parking at the Domestic and International car parks.

We recommend booking parking online, prior to your visit to Sydney Airport, to secure a cheaper rate .


Which car parks are currently open?

Domestic – All terminal car parks (P1/P2 & P3) are open. The Blu Emu car park is currently closed.

International – The P7 and P9 International car parks are open.

Please note that our valet offering remains closed.

Prebook your spot in advance and save up to 70%.


What are the car park operating hours?

Self Parking operates 24/7, 365 days per year.

Valet parking operating hours vary between location. Please check the opening hours under Valet parking on our Parking options page.


Which car park is closest to the terminal?

Terminal 1 (International): International P7 – this is a multi-storey car park that is located across the road from the terminal.

Terminals 2 and 3 (Domestic): Domestic P1 & P2 – P1 is located in between terminals 2 and 3. P2 is slightly further back and is connected to P1 on level 3.


Is the car park undercover?

Domestic P1 & P2 – P1 has 4 levels and P2 has 8 levels. With the exception of the roof, these car parks are undercover.

Domestic P3 – P3 has 10 levels. With the exception of the roof, this car park is undercover.

International P7 – P7 has 8 levels. With the exception of the roof, this car park is undercover.

International P9 – this is an open air car park.

Blu Emu – this is an open air car park.


Can I park at Blu Emu for international flights?

Yes, you can park at Blu Emu for international flights, however there is no direct transfer service between Blu Emu and the International terminal. To get to the International terminal you will need to take the free shuttle service that runs between Blu Emu and the Domestic terminal (this runs 24 hours), and then hop on a train from Domestic to International Airport. The trains between Domestic and International stations run from 5:00am to midnight.


Can I travel with prams and young children on a complimentary Blu Emu Shuttle and T-Bus?

Yes, you can. The Blu Emu shuttle and T-Bus are like public buses with no fitted seat belts. For more tips and guidelines on traveling with prams and young children on buses in NSW please click here.


Do I need to book parking online?

You are welcome to just drive in, take a ticket, and pay for your parking as you exit the car park.

The advantage of booking online is that you are often able to secure a cheaper rate for your parking.


How do I enter the car park with my online booking?

Credit Card customers can enter the car park by scanning the QR code found on your booking confirmation email or by inserting your nominated credit card. A prepaid ticket will then be automatically generated.

PayPal customers must scan the QR code on entry. Credit card payments made via PayPal are not linked to your booking.


Can I use my booking to enter and exit the car park multiple times?

No. Your booking is only valid for one entry and one exit.



What are the vehicle height restrictions at Sydney Airport car parks?

T1 International terminal

  • P7 multi-storey car park is 2.2 metres
  • Pronto Valet Departures is 2.2 metres
  • Pronto Valet Arrivals is 2.2 metres

T2/T3 Domestic terminals

  • P1 & P2 multi-storey car parks are 2.1 metres. (Except the bridge link between the two buildings on level 3 which is 1.98 metres and clearly signposted. If your vehicle exceeds 1.98 metres you can’t use the bridge.)
  • Pronto Valet is 2.1 metres as it’s located within the multi-storey car park
  • P3 multi-storey car park is 2.3 metres
  • T2 Valet is 2.0 metres
  • Virgin Australia Premium Valet is 2.0 metres

Blu Emu Car Park

  • Open-air parking is 3.5 metres

Guaranteed space

What is “Guaranteed Space”?

This is a reserved section on level 3 and level 4 (open air) of P1, conveniently located between Domestic terminals 2 and 3. Guaranteed Space is the closest self-park option to both terminals, just a short three-minute walk away. Guaranteed Space is only available by booking online.


How far in advance can I book a Guaranteed Space?

A Guaranteed Space booking must be made at least 6 hours prior to your nominated entry time.


What is the minimum I can book a Guaranteed Space for?

A minimum stay of 4 hours applies to Guaranteed Space bookings.


Is there a limit to how long I can make a booking for?

No. Provided you stay a minimum of 4 hours, there is no limit on how many days you can book, subject to adherence to the pre-booked dates and times.


Why do I have to book Guaranteed Space in advance?

Guaranteed Space is available only by booking online. We do not permit customers to use Guaranteed Space without a booking as this could lead to spaces being unavailable for customers who have reserved online in advance.


What happens if I don’t display the confirmation letter on the dashboard?

You must ensure that your confirmation pdf is clearly visible on the dashboard during your stay. If you fail to do so you may be issued with an infringement notice and/or your vehicle may be towed away. If you are unable to print out your pdf, please contact our Customer care Centre on 133 SYD or email park@syd.com.au.


What will happen if I stay beyond my nominated exit date?

If you stay longer than your booking, you will need to pay the additional drive-up rate at exit. If for any reason you are unable to exit Guaranteed Space on or before your nominated exit date, you should contact our Customer Care Centre on 133 SYD or email park@syd.com.au to notify us.


Does Guaranteed Space booking allocate a specific space to me?

No, you are welcome to park in any available space within the clearly-marked Guaranteed Space section.

What happens if Guaranteed Space is full when I arrive and I can’t park? In the unlikely event there are not spaces available in the Guaranteed Space section, please proceed to any available spots at P2 and contact our Customer Service Team for assistance either via an email at park@syd.com.au or on 133SYD.


Are there any disabled spaces in the Guaranteed Space section?

No. Accessible parking spaces are available in various convenient locations throughout our international and domestic car parks.


Thank you for your interest in our parking product.

You can check our rates and make bookings online. You can also check out our FAQs, or view our detailed parking signage plans.

Call us on 133 SYD (133 793) or +61 2 9667 6111 outside Australia, Monday - Friday from 8am - 4:30pm.

Alternatively, use this form to contact us