Visas and passports
A valid visa is normally required for international countries. For some countries your passport will need to be valid for at least six months and you may also need a visa. You should always check your destination country's entry requirements before your travel, and allow enough time to renew your passport and/or apply for a visa at the relevant embassy or consulate.
4 simple steps before you depart
Sydney Airport offers a smooth and effortless travel experience for passengers, enhanced by many different services and facilities. This pre-departure guide is intended to help you prepare effectively for your trip.
Biometrics technology
Sydney Airport is currently trialling facial recognition technology at T1 International, giving passengers a more streamlined journey through the terminal. The trial technology will allow select Qantas passengers to check-in, drop their bags, access the lounge and board their flight.
Preparing your luggage
The number of bags and weight of each item you can take on your flight is determined by your airline - and they'll usually advise you of your allowance at the time of your booking. If you're not sure what your baggage limit is, check with your airline before you arrive at the airport.
Tourist refund scheme
You may be eligible to claim a refund on tax paid on goods within Australia as you pass through the airport. Refunds are given to passengers who have spent $300 or more (including tax) in the 60 days before their departing flight. Goods must be carried on board and presented together with a tax invoice.
What you cannot take onboard
Make sure you know what you can include in your hand luggage before you fly. There are some regulations that restrict you from carrying certain items, including weapons, dangerous goods, liquids, aerosols, some powders and other prohibited items.
Shop, click and collect
Shop from the convenience of your own home up to 48 hours before your flight. Browse through Heinemann’s large range of products online, and we'll have your purchases ready for pick up before you depart so you can breeze through the airport.
Duty free allowances for departing passengers
If you're leaving Australia with duty free purchases, please make sure you do not exceed the duty free concession limits of your destinations. For information about limits, check with your airline, visit one of the Heinemann Tax and Duty Free Stores at the airport or refer to IATA.
Travel insurance
Travel with ease by taking out appropriate travel insurance before you depart. Travel insurance is designed to cover against personal, baggage and some cancellation risks. It also helps protect against the high cost of emergency medical and hospital care overseas. Speak with your insurer for advice, or talk to an insurance provider at the airport before you leave.
Book Hotels
Get organised and book your airport stay in advance.