6:23 PM, 17°C MOSTLY CLEAR. Fri 28 Apr 2017(SYDNEY TIME)

Frequently Asked Questions

Here are some frequently asked questions with answers which may assist you in preparing for a flight from Sydney Airport.



Are there any smoking areas at Sydney Airport?

Designated smoking areas are very limited at Sydney Airport


NSW legislation states it is an offence to smoke within four metres of a pedestrian entrance or exit of a public building. NSW Health Inspectors are responsible for enforcement and can issue $550 fines to people who do not comply with the law.

Sydney Airport has created smoke-free areas at our Arrivals and Departures entrance and exit areas at T1 and T2, clearly marked with signage.

To accommodate smokers, Sydney Airport also provides dedicated smoking areas at both terminals. If you are a smoker, we ask that you please ensure you use the designated smoking areas provided and do not smoke in the marked smoke-free areas.


T1 International terminal (T1) 

Smoking is not permitted inside the terminal or after Customs.  

There are no smoking areas for passengers transiting through T1.


T2 Domestic terminal 

Smoking is not permitted inside the terminal.  


Designated outdoor smoking areas  

NSW Government regulations prohibit smoking within four metres of a pedestrian entry to a building, such as an airport terminal.

To accommodate those who wish to smoke, we have provided dedicated smoking areas outside both terminals and ask smokers to consider the comfort of others and use these facilities. Signage indicating the location of these areas has been installed.


Printable maps

T1 (International) Arrivals - Smoking Areas 

T1 (International) Departures - Smoking Areas

T2 (Domestic) Arrivals - Smoking Areas 

T2 (Domestic) Departures - Smoking Areas

Can I pre-order items and pick them up upon my return flight to Sydney?
I am in the Departures area after Security Screening at the International Terminal (T1). Is there somewhere I can have a shower?
How much duty free purchased items can I bring into Australia?
What is the Tourist Refund Scheme (TRS) and how do I make a claim?
I am a passenger in transit at Sydney Airport with a long wait until my outbound flight departs Sydney.  Am I able to leave Sydney Airport then return to catch my outbound flight?
Does Sydney Airport have banking facilities?
Can I purchase duty free items if I am transferring from one international service to another? 
Can I pre-book a rental car so I will just need to pick it up upon arrival?
How can I find the departure gate for my flight?
Does Sydney Airport have free wifi?
Can I purchase foreign currency at Sydney Airport?
What time do the shops and eating and drinking outlets open?
Is there a pharmacy / chemist at Sydney Airport?
Does Sydney Airport have a post office?
What airline lounges are located at Sydney Airport?
What quantity of duty free purchased items can I take with me if I am leaving Australia?
What are the vehicle height restrictions at Sydney Airport car parks?
Where can I print a document?
Where can I find terminal maps for Sydney Airport?
What are the restrictions for liquids, aerosols and gels (LAGs) in carry on baggage?
What are the opening times for T1 and T2?
Are there areas at Sydney Airport where I cannot use my mobile phone or camera?
Where can I access the internet if I do not have a laptop or mobile device? 
Is there undercover parking for bicycles? If so, where is it?
Is there a medical centre at Sydney Airport where I can see a doctor?
How do I find my check-in counter at T1 International Terminal?
Is there a service at Sydney Airport to help secure and strap my bag?